How we work
Consultingbord approaches every client’s business as if it were our own. As a solution provider, we are more than an advisor. We put ourselves in our clients’ shoes, align our experience with their objectives, and collaborate to unlock the visibility of their business. This builds deep and mutual relationships.
The right approach is necessary for the right outcome. Consultingbord approaches work by applying its external knowledge to your organization’s internal processes. We know that in order to maximize the potential of success for your company, we need to shape our expert advice in a way that applies to your way of doing business and this allows us to create rich relationships.
We are recognized by various partners as one of their main strategic partners in Africa. In the market since 2003, we have gathered experience and know-how in the area of Business Management Solution deployment, training and post implementation support.
Collaboration and Dedication:
Together with our clients we help evaluate business requirements and present value propositions tailored to the size of each business. For this, we bet on the professionalism and technical capacity of our consultants, therefore acquiring certifications, in the products that we integrate.
Our solutions are designed to support you in everything you need, to remain business now and in the future.
We encourage our clients to put in place a Service Level Agreement (SLA) that allows telephone or face-to-face support, remote support onsite support in order to simplify the technical support process; Upgrade training for users to develop their skills and better exploit applications; Monitoring and continuous improvement procedures to ensure the expected return on investment, and system ownership.